Overview
We are currently looking for a Head Waiter/Waitress to join our highly successful Conference and Events team at the Grand Hotel, Brighton.
At The Grand, we make hospitality truly meaningful. We strive to create an individual and personal experience for all our guests by delivering Exceptional Hospitality so individuals with engaging personalities, who recognise the detail and demonstrate a ‘can-do’ attitude, are a perfect match for us.
This Role Includes
Forming part of our Conference & Events supervisory team and working closely with the Event Managers, you will assist in the leading the delivery of all small functions and events both pre, during and post the event, ensuring that at all stages of the guest journey, the guest experience is an individual one.
You will be a key member of the team, working with the Supervisors and Event Managers to ensure that the team is delivering a fantastic level of service to our guests and maximising all revenue opportunities and driving standards forwards.
Skills Required
The ideal applicant will have worked for 2 years within a similar hotel environment at 4* or above, and will have had previous experience managing a team of up to 10 people. You will need to have an eye for detail & be organised. This role is predominately shift based, therefore flexibility is required.
We are looking for individuals with a real interest in delivering outstanding hospitality, energy and drive to succeed and a desire to be the best.
Additional Information
In return for your passion and commitment, we offer a great package including complimentary gym facilities, hotel recognition scheme and incentive programme (including cinema tickets, free dinner & afternoon tea, cash rewards), discounted use of hotel facilities, workplace pension & life assurance, employee assistance programme, and a high street, local attraction & retail perks and discount programme.
