Overview

We are currently recruiting for Conference & Banqueting weekend (Fri & Sat) Night Porter to join our highly successful team in our Grand Hotel, Brighton.

We work towards the highest levels of guest satisfaction; as such you will be part of an award-winning team that deliver amazing hospitality constantly. If you are truly passionate about delivering the highest standards then we want to hear from you.

Night Porter GB Hotel

 

This Role Includes

Main activities and responsibilities of Night Porter:

• To set up event rooms as specified by the Event Managers as outlined on the function sheet and to departmental standards
• To maintain cleanliness and maintenance of all equipment, C&B storerooms, and back of house areas.
• To communicate effectively, between other departments, colleagues, other staff in the Events Team, Function Bar team and Event Managers.
• To ensure the cleanliness of the department, including functions rooms, empress foyer, crush hall, back of house areas, west kitchen, C&B tea & coffee area, storerooms, table store area, loading bay, all to the standards explained on the training
• Identify ways to exceed customer expectations, especially through the presentation
• To ensure the daily task lists are used and adhered to, all service times are met set down by the Event Manager
• To ensure all equipment is in full working order and suitable for customer use. All defects reported to an Event Manager
• To undertake ad hoc duties as required

Night Porter GB

Skills Required

You should have a warm, personable nature, a can-do attitude, amazing organisational skills and an eye for detail. You will know and understand what it means to deliver amazing hospitality and be able to understand and anticipate customer needs ensuring that our guest expectations are met and exceeded at all times.

The Grand Night Porter

Additional Information

In return for your passion and commitment, we offer a great package including:

Free meals on duty, up to 28 days holiday, workplace pension and life assurance, complimentary gym facilities, a hotel recognition scheme, discounted use of hotel facilities and a high street, local attraction and retail discount programme.

About The Grand Hotel, Brighton

The Grand Hotel Brighton is a truly remarkable hotel. An iconic Victorian building, it stands centre stage on the vibrant Brighton seafront and is a local landmark. Magnificent, imposing and the epitome of luxury.

The Grand experience is one you will never forget. It's in the splendour of the 123 steps sweeping staircase and the exquisite textures in the bedrooms. It's in the stunning sea views and the warmth with which you are welcomed. It's in its innate sense of style.