Overview
The Jolly Sportsman is on the hunt for a strong, people-focused Assistant Floor Manager to help lead
our front-of-house team through a busy and exciting year ahead.
Set in the South Downs, we’re a food-led country pub with a reputation for warm service, exceptional
seasonal menus, and a genuinely welcoming atmosphere. If you love hospitality, enjoy working as part of
a tight-knit team, and care deeply about creating brilliant guest experiences, we’d love to hear from you.
This is an ideal opportunity for someone ready to take the next step in their hospitality career, with
tailored training and support provided to grow into a full manager role over time.
This Role Includes
As Assistant Floor Manager, you’ll support the GM and management team in running smooth,
well-organised shifts and leading by example on the floor. You’ll help make sure every guest feels looked
after — whether they’re joining us for Sunday lunch, a special occasion, or a relaxed pint in the garden.
Some of the day-to-day responsibilities include:
● Supporting the GM and senior team during busy services
● Leading shifts and setting the tone for professional, friendly service
● Helping train and develop FOH staff through coaching and feedback
● Taking ownership of cleanliness and presentation across all service areas
● Assisting with rotas, staffing levels, and recruitment when needed
● Managing guest feedback and reviews with confidence and care
● Liaising with the kitchen team on menus, specials, and service timings
● Supporting compliance (licensing, first aid, fire marshal duties, etc.)
Skills Required
This role would suit someone with solid floor experience who’s ready to take on more responsibility – or
someone already in a supervisory or assistant manager role, looking to develop further. You don’t need
to have run a site before, but you should be confident leading a team and passionate about brilliant
hospitality.
You’ll be a good fit if you:
● Are confident running sections and supporting a team during service
● Are eager to learn and grow into a full manager role over time
● Love building relationships with guests and regulars alike
● Take pride in attention to detail — from polished cutlery to warm welcomes
● Understand what great service looks like and how to train it in others
● Are comfortable with basic admin, ordering, till systems, and compliance
● Work well under pressure and keep your cool on busy shifts
● Genuinely care about food, wine, and hospitality
Additional Information
● £13.50ph + an equal share of a healthy tronc (circa £7k per year)
● Wellness allowance of £50/month to be put towards gym memberships, therapy, massages etc
● Flexible full-time hours (including evenings & weekends)
● Meals on shift + team socials
● Supportive management and a great team culture
● Training and development (including WSET and leadership coaching)
● A clear path to progress into a full management position
● The chance to grow within a respected, independent pub
