Overview

We are looking for bright, bubbly, committed individuals to join our Room Service Team as Waiters and Waitresses, to help ensure our guests have the best possible “in room experience”, every day.

The Grand Brighton, we are the name drop everyone wants to make! We are the original palace by the sea. And if we’re not on your bucket list already, you should make some space on it. We’re the centre of a thousand tales, the location of a million memories and a champion for all things Brighton & Hove. We are fizzing with anticipation and excitement for the next stage of our own journey…Is it time to start the next chapter in yours? Don’t let the exciting opportunity to join our #exceptionalteam in the role of Room Service Waiter or Waitress pass you by. We’re progressive, independent, and free-spirited – it’s just the fabric of the building that’s historic, not our approach to business!

If you’re looking for the #bestplacetowork, look no further! In return for your passion and commitment, we offer a great package including a share of the service charge, complimentary gym facilities, hotel recognition scheme and incentive programme (including cinema tickets, free dinner & afternoon tea, cash rewards), discounted use of hotel facilities, workplace pension & life assurance, employee assistance programme, and a high street, local attraction & retail perks and discount programme.

The primary focus of the role will be to take orders and then serve breakfast and meals throughout the day to our guests who chose to dine in their bedrooms, ensuring that we deliver fantastic, personal and memorable service to every guest. We strive to create an individual and personal experience for all our guests by delivering Exceptional Hospitality…… so individuals with engaging personalities, are the ideal applicants.

We are looking for candidates with a good all-round knowledge of food and beverage and someone who is passionate about sharing this knowledge with guests and colleagues alike. You will need to enjoy early mornings with shifts starting from 06:00, but also be happy to work on the evening shift to ensure our guests end their day with the perfect experience too! You’ll have a great eye for detail, fantastic customer service skills and have excellent organisational and communication skills.

If you are truly passionate about delivering the highest standards and see yourself as part of a diverse, award winning team who deliver amazing hospitality consistently, then apply now – this IS a step worth taking!  

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About The Grand Hotel

A visit to The Grand Brighton is whatever you make it. Indulge in delicious fresh seafood and local produce at our restaurant, Cyan; escape the breezy beach with a trip to the bar; head to the stunning Victoria Terrace for an award-winning afternoon tea; or simply stay, play and tick Brighton off your bucket list with your base as the most iconic hotel in the city, located right on the seafront in Brighton town centre. Our walls tell a thousand stories, now come and write yours.

We are taking flexible, risk-free future bookings so you can book with confidence. Plus, as a thank you for booking directly you'll enjoy our best rates and a free bottle of wine. We've put together a whole host of upgrades, add-ons and outdoor activities that we think you'll love, so you can explore more than ever before