Overview
We are looking for an experienced Assistant Front of House Manager to assist in maintaining our high service standards at our new restaurant. Someone with excellent customer and hospitality service skills, combined with strong leadership qualities to manage the team on a daily and weekly basis.
We are an exciting new concept opening on East Street in Brighton. Our concept is local and British food that is fiercely seasonal, with a regularly changing small plates menu.
Kindling restaurant in Brighton is due to open at the end of July.
We are passionate about our industry and want our workforce to enjoy work/life balance and wages that reflect their hard work
This Role Includes
Key objectives of the position include:
- Work with the front of house manager to run the restaurant floor and manage bookings on a day to day basis
- Strive for the highest levels of customer service and restaurant presentation at all times, including the presentation and quality of food that leaves the kitchen – and to ensure that all staff follow these aims
- Present themselves immaculately and follow the uniform policy, ensuring that all staff are smart at all times when on shift
- Ensure that every guest leaves the restaurant happy with the food and service that they have received.
- Weekly management meetings to go through upcoming events and staff development/recruitment issues
- Assist and undertake ongoing staff training as and when required
- Assist in maximising sales through promotions, up-selling and event ideas
- Opening and closing the restaurant as shifts dictate, being responsible for locking up and alarm procedures
Skills Required
A minimum of two years experience working in a Front of House role in a similar business and at least 1 years experience as a manager.
