This guest post is provided by Dr. Madhobi Hossain and Dr. Francisca Farache Aureliano Da Silva from the University of Brighton.
To mark International Women’s Day, the Women in Hospitality Network held an event bringing together around 50 women working in the sector. The evening opened with a panel discussion exploring some of the key challenges women face in hospitality.
Participants were then invited to respond anonymously to two open-ended questions on postcards:
- How can this women-only network be improved?
- What is the best thing about being part of it?
Below is a summary of the 36 postcards collected, grouped into themes.
Emotional Safety and Support
A recurring theme, mentioned by 18 participants, was the value of the network as a safe, supportive, and non-judgmental space. Many described the atmosphere as friendly and inclusive, free from hierarchical pressures or the need to “prove oneself.”
“There’s a very different energy in the room; it’s a safe space to share issues and problems without feeling like an imposter.”
This sense of psychological safety was often linked to a feeling of solidarity. Twelve participants mentioned the importance of shared experiences and the reassurance that comes from knowing others have faced similar challenges. Words like reassuring and empowering were used to describe the experience of hearing others’ stories.
Opportunities for Connection and Professional Growth
While the emotional support was highly valued, many participants also saw potential for the network to offer more ongoing engagement.
Nine participants suggested holding events more frequently. Another nine proposed improved networking logistics to make it easier to connect. Ideas included name tags, attendee lists in advance, or having a “social connector” to facilitate introductions.
“It can feel intimidating to not know anyone; it would help to have someone moving people around or encouraging conversations.”
Others suggested speed networking or structured conversations to help break out of familiar circles.
Mentorship, coaching, and training were also raised, particularly for women early in their careers. Seven participants saw mentoring as a way to support students and those in entry-level roles.
“If we could mentor younger women and students, it would prepare them better and help them feel supported before they even step into hospitality.”
A Platform for Systemic Change
Five participants encouraged the group to think beyond peer support and use the platform to influence wider change. Ideas included engaging with policymakers, running awareness campaigns, and involving male allies.
“Men are in power structures and sometimes they want to help. We shouldn’t ignore the opportunity to bring them into the conversation.”
The postcard responses show that this network is already providing a vital space for women in hospitality to feel heard, supported, and connected. The suggestions shared highlight a strong desire to build on this, with more regular events, structured networking, mentoring, and even campaigning, to support not just individuals but change across the industry.
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